Infosys using automation to transform clients’ business: Nandan Nilekani

Nandan Nilekani (Photo: Mint)

  • The Chairman said the company would provide a roadmap to transform its clients’ IT infrastructure into digital infrastructure
  • As its global clients were operating in a complex world Nilekani said they were looking at the company to partner with them in the new digital era


Renewing legacy systems but discarding legacy mindsets, India’s global software major Infosys is relying on automation for digital transformation of their clients’ business, Chairman Nandan Nilekani said on Saturday.

“We are relying on extreme automation to free up our people to focus more on solving client challenges, mentoring their teams and investing in learning for digital transformation of their business,” he said at the company’s 38th Annual General Meeting here.

Addressing shareholders, the board of directors and employees, Nilekani, one of the Infosys co-founders, said the management was working to dissolve silos across its global operations to ensure its clients have instant access to ideas emanating from Infocions so as to leverage their best when they interact with them.

“The novel approach means focusing on personal growth, nurturing zero-latency in processes, ensuring just-in-time data for decision-making, driving hyper-productivity and facilitating learning to instill new patterns of behaviour,” he said.

As its global clients were operating in a complex world, disrupted by many digital technologies, he said they were looking at the company to partner with them in the new digital era.

“Our work across industries, value chains and geographies give us keen insights into the pattern of changes transforming the fundamental wiring across a diverse set of businesses. We know that with this understanding, we are uniquely positioned to assist our clients in picking the right signals and to discover what’s next,” he asserted.

Sharing the growth strategy with investors, the Chairman said the company would provide a roadmap to transform its clients’ IT infrastructure into digital infrastructure.

“We can work with them to build and leverage direct-to-consumer channels that provide consumer insights. We can also help them emulate platform companies that bring customers more choices by moving into adjacencies,” he said.

The firm is also training the employees to explain its clients how their competitors, with a ‘winner take all’ approach, were moving to change the rules of the game.

“We can contribute to shaping counter moves that bring data together with AI (Artificial Intelligence) and Machine Learning to chart new ways of creating value. We can also build systems for them to respond at the speed of data, much like the ‘adapt to survive’ response, typical of living species,” he said.

For instance, the company has developed ‘InfyMe’ app — a mobile-first window for its employees to access by tapping on their mobile phones.

‘Lex’ is another app that is popular among employees seeking to prepare for emerging digital opportunities by developing corresponding skills.

“These are early manifestations of the connected, sentient digital world we are beginning to build for our people,” said Nilakeni.

Guided by the strategy of Chief Executive Salil Parekh, the IT major is increasing its relevance to clients and building greater business model resilience.

“Over the last fiscal, we have deepened our digital capabilities, especially in experience, data, analytics, cloud, SaaS, IoT, cyber-security, AI and Machine Learning,” said Nilekani.

To enhance its ability to engage with clients for their large digital transformation programmes, the $12-billion company invested in nurturing specialised client-facing teams to drive strategic partnerships.

“I cannot ask for better preparedness to focus on our clients and the transformational work we need to execute for them,” Nilekani added.

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Can Pakistan beat South Africa to stay in the hunt?

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US Secretary of State Mike Pompeo to visit India from June 25-27: MEA

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Facebook’s digital coin ‘Libra’ is frightening, says co-founder Chris Hughes

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Argentina's Lionel Messi takes part in a practice session in Porto Alegre, Brazil, Friday, June 21, 2019. Argentina will face Qatar on June 23 in a Copa America Group B soccer match.  (Photo: AP)

Lionel Messi should take a break from Argentina duty: Mario Kempes

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CBI books alleged arms dealer Sanjay Bhandari, others in Pilatus aircraft deal

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  • The railways has submitted a 100-day plan to the Prime Minister’s Office (PMO) to increase the earnings
  • Passengers will have the option of buying train tickets with or without subsidy

Budget 2019: Tax relief for salaried class, wealth tax on the cards?

With India’s new Union Finance Minister Nirmala Sitharaman preparing to deliver her first budget on July 5, Surya Bhatia, Managing Partner at Asset Managers, helps decode what the document might contain for the common man. He comments on the speculation that income tax exemption limits may be raised, thus putting more money in the hands of the salaried class. Bhatia also assesses the possibility of the re-introduction of a wealth tax on the high income group. Watch the full video for more.

(Photo: Reuters)

Trump says he halted US strike on Iran over possible casualties

  • Trump says US was ‘cocked and loaded’
  • War fears rise after Iran shoots down US military drone
Claims worth  ₹14,775 crore have been made by Chinese lenders (Photo: Mint)

NCLT appoints Aneesh Nanavati of Deloitte as RP for Reliance Communications

  • Financial creditors have made claims worth 57,382 crore from RCom and its two subsidiaries as of 16 June
  • Of this, over 7,000 crore are from group companies themselves and over 47,000 crore are from 53 banks
AsusTek chairman Jonney Shih

Asus has internalized what Indians want in its design: Chairman

  • ‘Foldable screens are inevitable. You have to keep it thin, beautiful, and also ensure it doesn’t use up too much battery,’ says Jonney Shih
  • Says Asus is No. 4 in the online smartphone market in India with an 8% market share in Q12019
Indian Railways  (ANI)

No pantry car in 342 trains with journey of more than 1000 km: Railways

  • Minister of Railways Piyush Goyal in a written reply said catering services were provided in 1256 pairs of trains
  • He also said that catering services in those trains with no pantry cars are provided by train side vending, static catering units at en route stations and by e-catering services

China rules out India’s NSG entry without a plan on allowing non-NPT countries

  • China has been insisting that only those countries which have signed the Non-Proliferation Treaty should be allowed to enter the organisation
  • NSG is a 48-member grouping which regulates the global nuclear commerce
Sri Lankan cricketers celebrate after winning the Cricket World Cup match against Sri Lanka in Leeds, England, Friday, June 21, 2019.  (Photo: AP)

Lasith Malinga steers Sri Lanka to thrilling win over England in World Cup

  • Chasing 233 for victory on a slow track, England struggled against veteran Malinga’s variations before they fell to their second defeat of the tournament
  • Malinga, who finished with figures of 4-43, became only the third bowler to capture 50 or more wickets in the competition
(Photo: Reuters)

Airlines avoid parts of Iran-controlled airspace after US regulator’s order

  • United said it had suspended its flights to India through Iran airspace after a ‘thorough safety and security review’
  • Some of the world’s leading carriers suspended flights over the strategic waterway Strait of Hormuz amid escalating tensions between Washington and Tehran
A Walmart store logo is seen on the building of a Walmart Supercenter. Photo: AFP

Walmart to pay $283-mn fine in US over bribery charges in India, other countries

  • The investigations pertained to Walmart’s operations prior to 2011
  • Investigation concluded that Walmart allegedly allowed subsidiaries in Brazil, China, India and Mexico to employ third-party intermediaries who paid government officials
Bajaj Finance's asset-light operating model has helped the company bring down its operating expenses

What NBFC crisis? Bajaj Finance shares are up over one-third this year

  • Bajaj Finance shares are up over 35% this year
  • The company has done a good job of diversifying their business beyond housing finance, unlike other NBFCs: Analyst
IL&FS Financial Services (IFIN) had announced that the KPMG associate audit firm quit as the statutory auditor of the company.

BSR & Associates resigns as statutory auditor of IL&FS Investment Managers

  • The announcement has come a day after BSR & Associates, a KPMG group associate, resigned as statutory auditor of IL&FS Financial Services
  • The IL&FS and the group firms are entangled in huge defaults with an accumulated debt burden of over 90,000 crore presently
The state-run telecom firm has already partnered with video streaming platforms Eros Now and Amazon Prime to push its broadband service
BSNL gets Hotstar Premium on board for broadband customers

  • The state-run telecom firm has already partnered with video streaming platforms Eros Now and Amazon Prime to push its broadband service
  • Hotstar has exclusive rights to show cricket matches of the ongoing ICC World Cup
The increased interest in India from sovereign wealth and pension funds is driven by the country's strong growth potential
India becomes investment darling for sovereign wealth and pension funds

  • The attention sovereign funds are giving India is like that they have paid to China: Banker
  • Foreign institutional investor flows into Indian equities are $11 billion year-to-date
A small toy figure stands on representations of virtual currency in front of the Libra logo.  (Reuters )
Virtual Facebook currency faces real-world resistance

  • When it launches next year, Libra will be backed by a basket of real-world currencies and a consortium of companies
  • Facebook itself is banned outright in China, and the company admitted it would be unable to operate Libra anywhere that is subject to US sanctions, such as Iran
A file photo of former DMRC chief Dr E. Sreedharan. (Madhu Kapparath/Mint)
Don’t destroy public transport system for ‘electoral gains’: Sreedharan

  • DMRC is a corporation with equal stakes of both the Delhi government and the Centre
  • There was no immediate reaction from the Delhi government or the AAP in this regard